We hope that you are staying safe and well at this time.
As you are currently availing of a 3 month Payment Deferral you have the option of a further extension if needed.
If you do wish to proceed, the term of the further extension available is for another 3 month period. A total of 6 months payment deferral is the maximum current extension facility you can avail of at present.
These payments (6 months) will be added to the end of your agreement and due for payment at that point. This does not affect your credit rating or incur any additional costs.
Please note that for Personal Contract Plan customers (PCP) while your Guaranteed Minimum Future Value (GMFV) is guaranteed by VWFS you should consider that the resale value of your car may be impacted by the increased term of financing.
If you are in a position to continue making payments to your loan it is in your financial interest to do so rather than take a payment break.
If you wish to proceed, submit the COVID-19 - Payment Break Additional Extension form below before June 25th and a member of our Customer Care team will contact you.
If you have multiple contracts with us for which you applied for an original payment break, please include this in the notes below and we will be in touch to discuss an extension for each of your contracts.
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The privacy and security of your personal information is very important to us so we want to assure you that your information will be properly managed and protected when it’s in our hands.
You can change your marketing preferences at any time by writing to or calling us. If you opt out, you may still see some generic, non-personalised advertising when you are using digital channels.”
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