You love your car? We love to take care of it!

A Service Plan is an excellent way to manage your vehicle's servicing costs and ensure it receives the best possible care. With a Service Plan, all your routine services are covered and plans may also be available which additionally cover maintenance items for your vehicle. Our experts use genuine parts to maintain maximum performance and durability of your vehicle. With a Service Plan, you can conveniently control your costs today while protecting your vehicle’s future value.

The benefits of a Service Plan are many. From saving on servicing costs, maintaining your vehicle's optimal performance, predictable servicing costs, to maximising your car's resale value, a Service Plan offers comprehensive benefits tailored to your needs.

Getting a Service Plan is easy. You can purchase online or visit your local dealer. Simply select your plan, enter your vehicle and personal details, and confirm your payment option. You can choose to pay monthly or make one upfront payment.

Absolutely! Purchasing a Service Plan online is a quick and simple process. Just head to our website, choose the right plan for your vehicle, enter your details, and you're good to go. Plus, you can choose to pay in manageable monthly instalments or make a one-off payment.

Claiming from your Service Plan at Volkswagen Financial Services is a straightforward and hassle-free process. Just schedule a service appointment with any of our authorised service centres. When booking, mention that you have a VWFS Service Plan. The servicing team will then be able to access your plan details. After the service, the service centre will log the details of the work carried out on your vehicle and you will not be charged for any service work covered by your plan.

Service Plans are designed to cover the service requirements of specific models and therefore the contents may vary from model to model and based on your vehicles age. Our online website lists the contents of plans available for your vehicle – just enter your vehicle registration number and plans applicable for your vehicle will be displayed.

If there are no plans available for your vehicle due to it’s age and mileage your local Authorised Repair can advise of current service offers.

Service Plans cover all routine service and inspections recommended by the manufacturer. This usually includes oil change services and any filters required for replacement based on the vehicles age and mileage. 

Some Service Plan products may cover the replacement of maintenance components, such as wiper blades and brake pads. Please check our offers to see if there is a product available for your vehicle.

Service Plans do not cover general car repairs resulting from wear and tear, or damage. Please check our offers for all inclusions and exclusions.

The Service Plan is non-transferrable to other vehicles. The service plan contract is terminated. Refunds may be available based on services claimed vs payments made on the contract.

Your contract will only expire when you have reached your end of contract date or claimed all services associated with the plan. At this point your contract has ended but it may be possible to purchase another service plan and start a new contract.