Our dedicated VWFS Customer Support Team are on hand to answer any of your drivers queries.
Road Side Assistance
Our Road Side Assistance is fully integrated with our Brands' guaranteed onward mobility solutions. Which means we'll get you moving again thanks to our widespread Dealer network.
Other leasing companies restrict you by trying to get you to use their preferred dealers. With our nationwide coverage within the Volkswagen Group Dealer network, local means local to wherever your vehicle is.
Full Vehicle Handover
Other leasing companies may use separate delivery agents to handover the new vehicle. With VWFS, the handover is done by the local supplying dealer you have selected. Most importantly, everything about the vehicle will be explained to your driver which means your duty of care to your driver's safety is fully supported.
Authorised Dealer & Genuine Parts
To cut costs, other leasing companies use non-franchised dealers and non genuine parts. With Volkswagen Financial Services we always use our franchised dealer network who only supply genuine parts. This ensures you have the best service possible and no concerns on quality of any part replaced.
Same Brand Courtesy Vehicle
Some leasing companies give you whatever courtesy vehicle they have available at the time. With VWFS, when your vehicle needs servicing or maintenance then you will have the option of a same brand courtesy vehicle or have your vehicle collected and returned to you at home or work. Plus, it will be valeted before being returned to you.
Premium Quality Tyres
Other leasing companies may use low cost tyre fit companies and economy tyre brands. Volkswagen Financial Services will ensure your tyres are fitted by the franchised dealer who will always fit premium tyres. This gives you peace of mind and your drivers do not need to bring their vehicle to one location for servicing and another for tyres, it can be done in one visit.
Same Day Service
If your vehicle needs new bulbs or wipers just drop into your local dealer and they will sort it out there and then as part of your maintained contract.
Efficient Service Booking System
No need to wait weeks to book your vehicle in for regular maintenance, our 5 Star Service means you'll get booked in and seen within a couple of days.