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Financial Services

Important Customer Notice: COVID-19 Update

To our customers,

In these uncertain times we want to assure you that here at Volkswagen Financial Services Ireland we are committed to supporting our customers so that you can focus on the most important issue, keeping you and your family safe and healthy.

We remain open for business, should you wish to contact us regarding your current contract. Please be advised that in the best interests of our staff we have taken the precautionary measure of closing our customer call centre, meaning our phone lines are currently unavailable. We are still available to take your queries via our online forms, please see the links below.

All payments scheduled will continue as normal and no action is required by our customers in relation to current finance contracts.

If you are an existing customer and you have questions regarding the letter you recently received from Volkswagen Financial Services Ireland regarding the transfer of our customers from VW Bank Ireland to VWFS Ireland, please click the button below.

Volkswagen Financial Services Ireland has been providing innovative and market leading car finance solutions to the Irish market since 2008 in conjunction with the Volkswagen Group Ireland brands which include Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles. Volkswagen Financial Services was the first to bring the Personal Contract Plan (PCP) to Irish customers in 2010. With over 100 dealership partners and over 140,000 contracts activated, Volkswagen Financial Services Ireland has quickly become one of the largest car finance providers in Ireland.


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