Personal Customers

Important Customer Notice: COVID-19 Update

To our customers,

In these uncertain times we want to assure you that here at Volkswagen Financial Services Ireland we are committed to supporting our customers so that you can focus on the most important issue, keeping you and your family safe and healthy.

We remain open for business, should you wish to contact us regarding your current contract. Please be advised that in the best interests of our staff we have taken the precautionary measure of closing our customer call centre, meaning our phone lines are currently unavailable. We are still available to take your queries via our online forms, please see the links below.

All payments scheduled will continue as normal and no action is required by our customers in relation to current finance contracts.

If you are an existing customer and you have questions regarding the letter you recently received from Volkswagen Financial Services Ireland regarding the transfer of our customers from VW Bank Ireland to VWFS Ireland, please click the button below.

Take me to the FAQ's

Volkswagen Financial Services Ireland has been providing innovative and market leading car finance solutions to the Irish market since 2008 in conjunction with the Volkswagen Group Ireland brands which include Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles. Volkswagen Financial Services was the first to bring the Personal Contract Plan (PCP) to Irish customers in 2010. With over 100 dealership partners and over 140,000 contracts activated, Volkswagen Financial Services Ireland has quickly become one of the largest car finance providers in Ireland.

PCP is a Personal Contract Plan. It is a flexible car finance package that combines lower monthly payments with real flexibility over a 2-3 year period. With PCP you can have a flexible finance plan that suits your circumstances.

Hire Purchase is a really simple, affordable and straightforward route to ownership, whether you are buying a new or used car. With Hire Purchase you can finance your car over a period of time that you choose between 1 to 5 years.

With Used Car Finance options, driving away in the car of your dreams is even more attainable. Across all of our brands, you can avail of excellent interest rates and tailored finance plans to suit your needs.

Volkswagen GAP Insurance products are designed to ensure that if the unforeseen happens, you and your Volkswagen have the best protection you need.

Motor Finance Options Explained

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Learn how Volkswagen Financial Services can tranform your motoring needs.

To understand how, the next step is simple - simply get in touch with your local authorised dealer to find out more.