Careers

Current Vacancies

Credit Underwriter

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description:

This role will be critical to the successful day to day running of the Underwriting Department. Reporting directly to the Underwriting Manager The successful candidate is primarily responsible for making credit decisions on potential VWFSI customers introduced by Volkswagen group retailers and must display strong analytical skills and have the ability to make credit decisions under pressure in line with VWFSI credit policy

Key Responsibilities:

Underwrite motor finance applications (both leasing and hire purchase) within a delegated underwriting authority.
Control the quality of business approved by ensuring retail policy, procedures and guidelines are being adhered to.
Proactively monitor and review credit policy on an ongoing basis.
Identify and potentially implement process and systems improvements for the fleet and retail business in line with continuous improvement and operational excellence.
Make recommendations for applications above delegated underwriting authority and present to team management.
Prepare credit applications with recommendations above delegated underwriting authority and present to credit committee.
Where necessary contact dealers and/or customers to maximise information capture.
Build relationships with key stakeholders both internally and externally to promote credit policy whislt maximising new opportunities.
Other ad hoc duties as required.

Qualifications & Experience:

Financial Services qualifications or equivalent desirable but not a necessity
Leaving Cert standard
FCCC in compliance with the Minimum Competency Requirements (MCR) as per the Financial Regulator
3 years minimum Underwriting experience (motor finance)
Professional, technical knowledge, and analytical thinker
Knowledge of motor sales whilst not essential would be beneficial
Computer skills knowledge of MS Office products; MS Excel intermediate
Fluency in English, both written and spoken

Terms & Conditions:

A competitive remuneation package with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com or apply online at https://www.vwfs.ie/careers.html.

Apply

Claims and Aftersales Support - Fixed Term 2 Year Role

Background:

Job Description

A vacancy has now arisen for an Aftersales Administrator within the Operations Department of Volkswagen Financial Services.

Key Responsibilities:

Monitor and process the work stream of claims via the Aftersales platform in line with SLA
Authorise mechanical repairs and routine maintenance to private use and fleet vehicles, in accordance with the manufacturer’s service requirements and VWFS budgetary controls within authority levels.
Ensure the department KPI’s in the area of cost control, response times and budgetary requirements are adhered to at all times.
Maintain all records and paperwork relevant to the function, ensuring they are accurate and up to date at all times.
Act as a key point of contact for the Customer and Dealer to ensure that customer queries are dealt with in an efficient, timely and professional way, seeking best outcome for our customers.
Communicate across all stakeholders effectively to maximize customer service and keep vehicle downtimes to a minimum.
Assist other teams within Volkswagen Financial Services as required with a flexible and adaptable approach.

Key Role Requirements:

Able to work on your own initiative and as part of a team with a proactive approach, confident, competent and forward thinking.
Enthusiastic, illustrating a desire to learn and progress.
Experience in automotive aftersales administrative environment an advantage
Proven excellent administrative skillset

Essential Role Requirements:

Degree in Business or Finance
A demonstrable ability and disciplined approach to working in a high volume, customer focused environment.
Excellent verbal and written communication skills with the ability to articulate and document the rationale for decisions.
Ability to problem solve
Professional ability to deal with key stakeholders and customers
Ability to work within a small team and collaboratively with colleagues

Terms & Conditions:

This is a full-time 2 year contract role. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful
candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com or apply online at https://www.vwfs.ie/careers.html

Apply

What are the benefits?

Competitive Renumeration

Income Protection

Bonus

Potential to earn an annual bonus based partly on individual's personal contribution and partly on the company's overall results.

Access to Products

Employee discounts on the group brands or Employee Car Ownership (ECO) Scheme and Car Insurance Scheme.

Annual Leave

We offer 24 days annual leave with increments every 3 years of service to 27 days.

Pension Scheme

(Irish Life)

Private Medical Insurance

(VHI or Irish Life Health)

Life Assurance Cover

Learning and Development

Volkswagen Financial Services Ireland is fully committed to ensuring employees have the relevant knowledge, skills and expertise to perform daily duties to a standard and to acheive their full career potential.

Why join us?