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Learning & Development
Volkswagen Financial Services Ireland are fully committed to ensuring employees have the relevant knowledge, skills and expertise to perform daily duties to a standard and to acheive their full career potential.
Current Vacancies
Commercial Analyst
Background:
Volkswagen Financial Services Ireland (VWFS) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, VWFS Ireland has quickly become the largest car finance provider in Ireland.
Job Description:
This is an exciting opportunity to join a dynamic team responsible for the management and development of the commercial relationship between VWFSI and its 6 Brand partners in Ireland (Volkswagen Passenger Car, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles).
Reporting to the VWFS Brand & Planning Manager, the Commercial Analyst will support with reporting of business performance and analysis of trends to identify commercial opportunities. The role will be responsible for provision of market information and analysis to support both the Brand & Planning team and wider business. The role requires engaging with numerous internal and external stakeholders across multiple departments within VWFSI and VGI.
Key Responsibilities:
- Maintain and develop existing automated reporting suite within BI tool, to reflect changing business requirements
- Provide weekly/ monthly/ ad hoc sales reporting and analysis across all Business Streams, Products and Brands
- Support with provision and interrogation of performance reporting and market analysis to identify trends, insights and commercial opportunities
- Support Brand Management function with maintenance of Brand tactical campaigns and analysis of campaign usage
- Assist with the provision of advertising price examples to internal and external stakeholdersTakes the lead role in requirements analysis and solution design (high level and lowlevel) of a varied portfolio of integration initiatives.
Role Requirments:
- Strong numerical competence with the ability to interpret sales trends
- Comfortable working in a fast-paced environment while still retaining an excellent level of quality and attention to detail
- Capable of working under pressure to achieve deadlines
- Proven ability to work on own initiative as well as part of a high performing team
- Excellent interpersonal & verbal communication skills
- Well organised & structured thought processes
Terms & Conditions
This is a full time 2-year fixed term position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com
Integration specialist
Background:
Volkswagen Financial Services AG is the largest automobile financial services provider in Europe. Our central task is to promote sales for the Volkswagen Group and its brands. The products and services of Volkswagen Bank GmbH and Volkswagen Financial Services range from the financing of new and used vehicles of all the Group's brands to dealer financing.
Job Description:
Reporting to the Enterprise Architect, the successful candidate will take on the integration specialist role spanning domains including contract management systems, CRM, Salesforce cloud solutions and online digital journeys. The integration specialist will ensure the produced integration designs align to VWFS target architecture, strategic business objectives and established standards where appropriate
Key Responsibilities:
- Takes the lead role in requirements analysis and solution design (high level and lowlevel) of a varied portfolio of integration initiatives.
- Understand the application landscape and provide Integration environment technicalknowledge during planning, execution, and management of integrating new applicationsinto existing landscape.
- Engage with key stakeholders throughout the organisation to ensure the solutions meetthe business current and future demand, while adhering to the VWFS group digitalstrategy and application architecture.
- Develop solution designs and proofs of concept and accordingly document as HLD (highlevel design).
- Support the translation of a solution design into LLD (low level design).
- Support the delivery / build of a solution design ensuring it aligns fully to the documentedHLD.
- Be responsible for documenting, managing, and testing the integrations in line withdesign expectations and with group standards.
- Identify and resolve system integration issues.
- Assist with problem determination and resolution efforts when operational issues withintegration solution arise.
- Research and make recommendations on integration products and services
Key Requirments:
- Minimum of 5+ years working in the technology domain
- BSc or MSc in Computer Science or comparable field of study
- Experience in financial services and/or banking
- Engineering background, with proven experience in solution design and technicalarchitecture.
- Very strong communication and influencing skills, with the ability to communicatetechnical issues to both technical and non-technical audiences; backed-up withstrong interpersonal, collaboration, facilitation, and negotiation skills.
- Experienced in application design and in system and technology integration; witha proven record of designing solutions to business problems, whiledemonstrating creativity, innovation, and knowledge of best-practice designtechniques.
- Experience of the following is required:
- Security concepts and open standardso REST APIs & Web serviceso Micro Services and associated patterns.
- Application Servers & Database Technologies.
- Technical proficiency with salesforce configuration and components (Sales or ServiceCloud and including APEX, VisualForce, Lightning Web Components) is an advantage.
Terms & Conditions
This is a full time 2-year fixed term position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com
Sales Development Manager - South
Background:
Volkswagen Financial Services Ireland (VWFSIE) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With over 70,000 customers, VWFSIE is one of the largest car finance providers in Ireland. We offer a wide variety of finance, leasing and servicing products and our aim is to grow our network of Dealer Partners beyond our current relationships with our Volkswagen Group Dealer Partners.
Job Description:
This role, reporting to the Head of Dealer Sales, is an exciting opportunity to join a dynamic sales team as they embark upon the first stage in our Multi-brand growth strategy.
As a Sales Development Manager, your focus will be in growing & developing a dealer landscape, within a set geographical region and to support your Dealer Partners to sell the full range of motor finance products associated with Volkswagen Financial Services Ireland (VWFSIE).
You will act as a trusted advisor through building long lasting relationships with independent and franchise car and LCV dealer partners. You will provide support with value-add activities like regulatory requirements/changes, training, market data and forecourt stock funding. Each dealer is on a different journey and has differing objectives and a key part of this role is to provide support and expertise as they strive to reach their objectives.
Key Responsibilities:
- Ensure commercial targets & KPI are achieved monthly, quarterly and annually are achieved, setting action plans and measurable objectives to maximise sales and volume aspirations.
- Create, grow & develop a dealer landscape within your set geographical region, focusing on acquiring franchise and independent (car & LCV) Dealer Partners.
- Build a range of new dealer pipeline opportunities using your market knowledge & relationships alongside your communication and influencing skills to ensure acquisition targets are achieved.
- Ensure your region is managed with a ‘Dealer Partner First’ philosophy and your monthly Dealer contact strategy is well planned, achieved and that each meeting offers a value-led purpose.
- Deliver effective meetings that include a clear agenda and documented actions to engage relevant stakeholders to implement what has been agreed.
- Develop an understanding of your Dealer Partners key drivers eg why they do what they do, to support building long term relationships.
- Identify, through your contact strategy, additional sales opportunities (wholesale funding, service plans, extended warranty, gap insurance etc), in order to support wider commercial objectives.
- Provide coaching to your Dealer Partners through regular finance reviews, along with training and development in collaboration with our Network Training department.
- Analyse key Management Information to work closely with your Dealer Partners to recognise any trends early and offer solutions, share best practise and provide regular detailed updates on performance.
- Create & develop a funding strategy for your region, focusing on new opportunities to provide Dealers with our forecourt funding plans that will help them with their objectives.
- Identify and manage risk, taking the appropriate steps to mitigate including the escalation of any concerns to the appropriate team regarding Dealer Partner processes and behaviours that may lead to increased risk.
- Work with internal functions such as Complaints, Compliance, Credit, Marketing, as required.
- Maintain a sound understanding of key regulatory obligations applicable to the motor finance industry in Ireland.
- Plan, update and maintain accurate records and actions through our CRM, Salesforce.
Suitable Experience:
- Proven experience of working in a sales and targets environment within the Motor Industry.
- Proven experience in Account Management of a geographic territory in a field-based role.
- Excellent and proven track record of achieving sales targets.
- Excellent interpersonal and customer care skills.
- Strong relationship management skills.
- Demonstrable experience of adding value within a sales process.
- Excellent IT skills specifically using MS suite of products, a CRM system similar to Salesforce.
- APA or QFA qualification a distinct advantage, however not a requirement, but at minimum the successful candidate must be prepared to undertake and pass the APA exams upon appointment.
Terms & Conditions:
This is a two year fixed term contract.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com
Data & Aftersales Analyst
Background:
Volkswagen Financial Services Ireland (VWFSIE) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With over 70,000 customers, VWFSIE is one of the largest car finance providers in Ireland. We offer a wide variety of finance, leasing and servicing products and our aim is to grow our network of Dealer Partners beyond our current relationships with our Volkswagen Group Dealer Partners.
Job Description:
At VWFS Ireland, we have an ongoing commitment to enhancing our product portfolio, digital journeys and IT landscape. VWFS Ireland now has a requirement for a Data & Aftersales Analyst to assist with a wide variety of tasks across both data and aftersales topics.
The successful applicant will play a key role within the Business Development Team by assisting with the formulation of robust data management processes and ensuring the availability of vehicle data within VWFS systems.
The role equally supports VWFS Aftersales products, including Service Plans, with a particular emphasis on product pricing and commercial performance steering. Focusing at all times on the end user experience this role will aim to deliver continuous improvements to VWFS systems, data and products.
The role will involve working with a variety of business stakeholders including the I.T. Team, product marketing, brand management, project teams and external suppliers. This role should prove attractive to individuals who are comfortable with MS Excel & Powerpoint and are keen to gain experience with product management, stakeholder management and working with data.
Key Responsibilities:
- Provide support to the VWFS Aftersales Specialist across topics associated with VWFS aftersales product pricing, product management and process optimisation.
- Support the quality and maintenance of vehicle data across daily business processes, internal projects and continued development of VWFS digital journeys.
- Work with key stakeholders from all business areas and across all products to identify, analyse, design, document, implement, test and evaluate data requirements and solutions.
- Create and present regular updates to Stakeholders, Project Teams and VWFS Management on Aftersales & data topics.
- Support testing and documentation of system changes resulting from system upgrades, project deliverables and updates to data models and product improvements.
- Act as a subject matter expert on vehicle data and aftersales topics ensuring implementation of best practice standards in VWFS.
Suitable Experience:
- Degree in Business/Data Analytics/I.T. related discipline preferable.
- Highly motivated with the ability to work on own initiative.
- Attention to detail.
- Strong customer focus.
- Capable of working to strict timelines.
- Strong communication and presentation skills.
- Strong Influencing skills, able to maintain team building and collaborative relationships.
- Excellent organisational and administrative skills.
- Enthusiastic and positive.
- Analytical thinker – ability to interpret data and retrieve insights to drive business performance.
- Strong written and numerical competence.
- Expert in MS Office, particularly MS Excel and Powerpoint.
- Clear understanding of the importance of business process and IT alignment
Terms & Conditions:
This is a Fixed Term Contract.
Hybrid working - Role will be office based on Tuesday & Wednesday in Liffey Valley Office, subject to change and must be flexible.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com