Careers

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Summary:

Reporting to the Senior Data Manager in the Transformation Function, the Senior Data Analyst (Commercial) plays a critical role in supporting the Commercial Leadership Team through the development and ownership of a portfolio of strategic operational analytics.

The successful candidate will lead the day-to-day analysis of a wide range of end-to-end management information and performance reporting from multiple data sources. They will partner closely with commercial stakeholders to identify business opportunities, utilise all available data, and translate challenges into commercial value.

This role requires a strong blend of analysis experience, business acumen, stakeholder management, and problem-solving capabilities, with the ability to influence decision-making through data-driven insights.

Key Responsibilities:

• Build and own a holistic portfolio of strategic and tactical analytics to support commercial objectives and business priorities.

• Proactively drive the implementation and use of commercial analytics (customer analytics, next best offer, lead funnel/customer life cycle, trend visualisation, etc.).

• Identify key business drivers and provide analysis to support commercial decision-making and growth initiatives.

• Understand data flows and identify the right data to translate into actionable recommendations.

• Develop automated reporting solutions and reduce manual processes.

• Confidently engage with senior stakeholders to understand business challenges, define analytical requirements, and present findings and solutions.

• Act as a trusted analytical partner to the Commercial Leadership Team and wider business stakeholders.


Key Skills:

• Self-driven and proactive approach to improvement and problem solving.

• Proven experience in a commercial, business, or data analytics role.

• Strong analytical and problem-solving skills with the ability to interpret complex data.

• Strong stakeholder management and communication skills, including experience presenting to senior leaders.

• Ability to promote ideas/solutions with confidence, credibility and sound business rationale.

• Experience working with multiple data sources and large datasets.

• Ability to manage multiple priorities and deliver high-quality outputs in a fast-paced and continuously changing environment.

• Strong attention to detail and commitment to data accuracy and integrity.

• Ability to upskill colleagues and develop analytical capabilities across the team.

Experience and Requirements

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Key Responsibilities:

• Serve as the primary point of contact for our Dealer partners.

• Build and maintain strong relationships with our network of Volkswagen Group Dealer Partners across the Western Region of Ireland.

• Develop, implement and measure effective territory sales strategies to optimise performance.

• Ensure commercial targets and KPIs are achieved monthly, quarterly and annually, setting action plans and measurable objectives to maximise sales and volume aspirations.

• Ensure your region is managed with a “Dealer Partner First” philosophy and your monthly Dealer contact strategy is well planned and achieved, and that each meeting offers a value-led purpose.

• Identify, through your contact strategy, additional sales opportunities (wholesale funding, service plans, extended warranty, gap insurance etc.), in order to support wider commercial objectives.

• Identify and maximise opportunities with VWFSIE by gaining a clear understanding of competitor offerings and service levels, enabling us to better meet the needs of our customers and dealer partners.

• Deliver effective meetings that include a clear agenda and documented actions to engage relevant stakeholders to implement what has been agreed.

• Plan, update and maintain accurate records and actions through our CRM, Salesforce.

• Provide coaching to your Dealer Partners through regular finance reviews, along with training and development in collaboration with our Network Training department.

• Monitor the performance of your Dealer partners, ensuring compliance with company policies and industry regulations.

• Identify and manage risk, taking the appropriate steps to mitigate, including the escalation of any concerns to the appropriate team regarding Dealer Partner processes and behaviours that may lead to increased risk.

• Work with internal functions such as Complaints, Compliance, Credit and Marketing, as required.

• Maintain a sound understanding of key regulatory obligations applicable to the motor finance industry in Ireland.

• Ongoing focus on continuous improvement and fostering stronger collaboration across departments.

Experience and Requirements

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Overview:

We are seeking an experienced Insurance Product Manager with a strong background in financial services to join our Product team.

The Insurance Product Manager is responsible for the development, management, and optimization of our Insurance Product suite. This role involves collaborating across departments to design service offerings, analysing market trends, ensuring P&L profitability, and enhancing customer satisfaction by creating tailored solutions that align with business goals.

As a Product Manager you will be the No. 1 advocate for our Insurance customers and our Insurance products in our Product Portfolio.

Key Responsibilities:

· Product Strategy: Define, develop, and execute the product strategy for products in line with the company's commercial and growth objectives.

· Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and emerging risks to our commercial success. Develop market leading product propositions, understanding what sets us apart from the market.

· Product Development: Lead the insurance product development lifecycle from ideation to launch, including managing internal and external stakeholders as necessary.

· Cross-functional Collaboration: Be the champion of your product internally and externally, working closely with stakeholders of varying seniority, including Ops, Sales, Marketing, Pricing, IT, Change, and vendors.

· Performance Monitoring: Track and analyse product performance, identifying opportunities for improvement and ensuring products meet business objectives and customer expectations.

· Compliance: Ensure all products comply with relevant regulations and industry standards.

· Cross-Product Innovation: Support cross-product innovation and look for constant cross-product streamlining possibilities.

· Day to Day: Develop and maintain product documentation, FAQs, and other resources to help our business and customers better understand and sell our products.

· Product SME for Projects: Be the product advocate across all project and change activities, ensuring product deliverables meet the needs of our customers and business, escalating appropriately if needed

Key Skills:

· Strong commercial mindset with the ability to balance customer, regulatory and business objectives.

· Excellent communication and stakeholder management skills.

· Strong analytical and problem-solving skills.

· Experience developing business cases and leading these through to management approval.

· Highly organised with the ability to lead multiple priorities in a regulated environment.

· Ability to manage multiple projects and priorities simultaneously.

· Knowledge of regulatory requirements and industry best practices, and comfortable advocating for the customer in the regulatory space.

· Experience presenting to senior executives and managing messages effectively.

· Skilled decision maker, confident to make decisions and escalate appropriately.

Experience and Requirements

· Strong understanding of consumer finance, automotive finance, banking, insurance or other regulated financial services environments.

· Experience working within regulatory frameworks and governance structures.

· Experience developing and successfully launching new products and services into a regulated market.

· Knowledge of insurance intermediary operations and the Insurance Distribution Regulations (IDR) is essential.

· PCF17 approval, or the experience and capability to obtain approval, is essential.

· This role may be designated as a Pre-Approval Controlled Function (PCF) and/or Controlled Function (CF) under the Central Bank of Ireland's Fitness and Probity Regime. The successful candidate must demonstrate the competence, integrity and financial soundness required to perform the role and comply with all Fitness and Probity requirements, including any ongoing due diligence, certification and regulatory obligations.

· This is a Minimum Competency Code (MCC) impacted role. Holding a CIP qualification is a distinct advantage.

· The successful candidate must be willing to undertake and successfully complete required qualifications within agreed timeframes and maintain all continuing professional development (CPD) requirements necessary to remain compliant with MCC obligations.

Personal Attributes
· Highly motivated, with a “don’t stop until it’s done” and deliver-in-spite-of-challenges mindset.

· Results orientated with a high level of initiative.

· Detail-oriented with strong time-management skills.

· Creative thinker with a customer-centric mindset, able to find IT and non-IT solutions to problems.

· Strong leadership, with the ability to bring stakeholders on a journey.

Additional information
Please send your CV to our career mailbox: careersdublin@vwfs.com