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Learning & Development
Volkswagen Financial Services Ireland are fully committed to ensuring employees have the relevant knowledge, skills and expertise to perform daily duties to a standard and to acheive their full career potential.
Current Vacancies
Account Manager (South)
Background:
Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.
Job Description
Reporting to the National Sales Manager, this is an exciting opportunity to join a dynamic sales team responsible for the delivery of defined sales targets, while managing key dealer relationships.
As an Account Manager, your focus will be on developing the performance of the dealers within your defined region. You will be responsible for managing and nurturing relationships with our dealer partners, ensuring they have the necessary support and skills to sell the full range of motor finance products associated with Volkswagen Financial Services Ireland (VWFSIE).
Key Responsibilities
- Serve as the primary point of contact for our Dealer partners.
- Build and maintain strong relationships with our network of Volkswagen Group Dealer Partners across the assigned region.
- Develop, implement and measure effective territory sales strategies to optimise performance.
- Ensure commercial targets and KPIs are achieved monthly, quarterly and annually, setting action plans and measurable objectives to maximise sales and volume aspirations.
- Ensure your region is managed with a ‘Dealer Partner First’ philosophy and your monthly Dealer contact strategy is well planned, achieved and that each meeting offers a value-led purpose.
- Identify, through your contact strategy, additional sales opportunities (wholesale funding, service plans, extended warranty, GAP insurance etc.) to support wider commercial objectives.
- Identify and maximise opportunities with VWFSIE by gaining a clear understanding of competitor offerings and service levels, enabling us to better meet the needs of our customers and dealer partners.
- Deliver effective meetings that include a clear agenda and documented actions to engage relevant stakeholders to implement what has been agreed.
- Plan, update and maintain accurate records and actions through our CRM, Salesforce.
- Provide coaching to your Dealer Partners through regular finance reviews, along with training and development in collaboration with our Network Training department.
- Monitor the performance of your Dealer partners, ensuring compliance with company policies and industry regulations.
- Identify and manage risk, taking the appropriate steps to mitigate including the escalation of any concerns to the appropriate team regarding Dealer Partner processes and behaviours that may lead to increased risk.
- Work with internal functions such as Complaints, Compliance, Credit, Marketing, as required.
- Maintain a sound understanding of key regulatory obligations applicable to the motor finance industry in Ireland.
- Ongoing focus on continuous improvement and fostering stronger collaboration across departments.
Suitable Experience
- Excellent interpersonal and customer care skills
- A strong credit background would be beneficial to support the completion of credit reviews, as well as to provide well-informed recommendations and appeals
- Strong relationship management skills
- Desirable experience gained within the motor industry
- Desirable experience gained within the financial services industry
- Desirable experience in account management of a geographic territory in a field-based role
- Desirable experience of adding value within a sales process
- Excellent IT skills, specifically using MS suite of products and a CRM system similar to Salesforce
- The applicant for this role must comply with the fitness and probity and minimum competency standards
- APA or CIP qualification is a distinct advantage; however, not a requirement. At minimum, the successful candidate must be prepared to undertake and pass the APA exams upon appointment (or an alternative route of QFA modules: (i) Loans, (ii) Regulation)
- CIP01 and CIP04 Insurance Qualifications from the Insurance Institute of Ireland are also an advantage; however, not a requirement. The successful candidate would need to pass these within a 4-year period and study towards sitting the first
Terms & Conditions:
This is a FTE position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.
Brand Management Specialist
Background:
Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.
Job Description
This is an exciting opportunity to join a dynamic team responsible for the management and development of the commercial relationship between VWFSI and its 6 Brand partners in Ireland (Volkswagen Passenger Car, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles).
Reporting to the VWFS Brand & Planning Manager, the Brand Management Specialist will provide a key support to the overall Brand Management function as a key point of contact for the VW Group Brands. This role provides an opportunity to contribute to the commercial success of the business through day-to-day operational interactions with its Brand partners, and involvement in the development of longer term strategic programmes. The role requires engaging with numerous internal and external stakeholders across multiple departments within VWFSI and VGI.
Key Responsibilities
- In conjunction with the Brand & Planning Manager, support effective communication and cooperation between VGI, VWFS IE, and VWFS HQ
- Support preparation of performance updates and commercial inputs for monthly meetings with VGI Brand Partners, including follow-up on action items
- Identify commercial and operational opportunities based on market analysis, and develop viable programmes and initiatives benefiting VWFS, VGI Brands, and end customers
- Assist Brand Managers with budget forecast preparation for monthly Brand planning meetings, including campaign cost provision
- Provide pricing examples and inputs required for campaign management and advertising
- Support the wider Business Development and Marketing Department in developing and implementing operational efficiencies, tactical projects and ad-hoc Brand initiatives.
Key Role Requirements
- Degree in Business, Strategy, Economics, Finance, or a related discipline required
- 3+ years’ experience in Financial Services or commercial industry preferable
- Exceptional PowerPoint and presentation skills required, with strong proficiency in Microsoft Word and Excel
- Excellent communication skills with all stakeholders, resulting in strong and positive outcomes
- Strong analytical and numeric ability – capable of producing, analyzing, and presenting data clearly to support commercial decision-making
- Comfortable working in a fast-paced environment while maintaining high quality and attention to detail
- Proven ability to negotiate and influence stakeholder decision-making
- Demonstrated ability to work independently as well as part of a high-performing team
- Strong customer and commercial focus
- Fluent written and spoken English
Terms & Conditions:
This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.
Closing date for receipt of applications is 15th of October 2025
Finance Business Partner
Background:
Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.
Job Description
The Finance Business Partner’s responsibility is to work alongside different business departments, providing financial information, tools, analysis and insights in order to aid and challenge existing processes and to support informed decision making. The role requires someone who is commercially aware and is comfortable engaging at all levels of seniority. This is a self-starter role, requiring someone who can identify issues without supervisory guidance and is comfortable making independent decisions and recommendations to resolve identified issues. The role provides an opportunity to work closely with Senior Management, internal business stakeholders and working directly as a key contact with our external contract management application provider. This role strongly contributes to the commercial success and development of longer-term strategic objectives of the company.
Key Responsibilities
Financial & Data Analytics
Knowledge expert & main contact within the Controlling department regarding financial data for all products available in our reporting tools
• Driver of automation in the Controlling department improving process from an accuracy and timing perspective. This is achieved predominantly through enhanced automated reporting maximizing the use of SAP BI and working closely with the data team to buildout the capability of the SAP BI reporting tool.
• Preparation of Ended contract analysis for Finance Lease & Operating Lease portfolios with insights being used by the Head of Controlling & Head of Fleet to determine new business pricing strategies
• To review, assess and compile ad-hoc reports to senior management in relation to any anomalies discovered during product’s early-stage development
• Future utilization of Wholesale MIS reporting capability.
• Preparation and distribution of Bi-annual Early Settlement analysis for Retail portfolio
• Understanding the cost drivers of the business and providing insight to the non-finance members, where appropriate
Month End, Planning & Forecasting
• Preparation of the monthly management accounts including journal bookings to be sent to Accounting
• Critical review of all deviation to Budget & forecast values and elaborate of the cause of the deviations, liaising with other departments to gather all necessary information
• Prepare monthly management board & supervisory board slides
• Input into the completion of the quarterly forecasting process aligning inputs with multiple departments across the business
• Identify & implement process improvements to enhance efficiency & improve accuracy in the forecasting process
Pricing
• Prepare the slides for and present the monthly/Bi monthly Pricing committee meetings
• Prepare and distribute monthly product performance reporting
• Advise senior management of pricing efficiencies and system intricacies involved with proposed implementations
• Creating and implementing enhanced pricing standardisation process flows throughout wider business from end to end
• Review of pricing examples for each brand and model
• Continued development of inter-departmental synergies to ensure optimum processes being utilized across the business
• Continued development and establishment of internal controls to accurately monitor leasing performance and ensure arithmetical accuracy of contract management system
• Delegated authority of Controlling Manager
Projects / Documentation / Other
• Ownership for documenting relevant processes
• Provide FBP & Pricing support into projects as required
• Provide expertise for the implementation of new products to ensure pricing methodologies are adhered to
• Building partnerships and strong relationships with all senior managers and their teams and providing financial support to decision making
• Reporting on the leasing portfolio via MILES software.
• Preparation of ad-hoc reporting when the need arises
• Liaise with internal and external auditors.
• Train, develop and review work of the Controlling intern before it is distributed upwards.
Scope & Scale indicators
• Support Controlling Manager (Line Manager) & business colleagues
• Support Accounting team in month-end close and financial analysis
• Reporting and monitoring of portfolio (85,000+ contracts totaling approx. €1.2 billion)
• Provides key analysis for senior management decisions
• Holder of key system knowledge, meaning has autonomy and is expected to make key decisions around system change
• Month end – First 6 working days of each month.
• Forecasting – First 7 working days of each month x 4 p.a
• Planning round (5 year plan) – March to June annually
• Deadlines set by headquarters
• Head of Controlling and Managing Directors set internal deadlines for adhoc tasks.
• No direct/disciple reporting – but responsibility for training and development of the controlling intern and management of workload with other team members
• Consistently challenge procedures where efficiencies can be improved.
Key Role Requirements
- Third level qualification in Accountant related discipline
- Fully qualified Chartered/Certified Accountant ACA/ACCA
- Ideally, experience in the Automotive Finance Industry & related financial services products (HP, PCP, Operating Lease)
- Highly analytical, ability to make sense of data sets & compile digestible reports for financial and non-financially minded colleagues.
- Solid knowledge of IFRS accounting standards
- Ideally, previous experience with SAP, plus reporting tools and BI tools (SAP BI, Qlikview or similar) will be considered a very strong asset.
- Ideally, experience in using/implementing SAP CO (Controlling) module
- Suiting someone who is proactive, well organized and with an ability to work to strict deadlines and will assume responsibility on topics
- Experience in preparing reports for board level, presenting information if asked
- Advanced MS Excel user, knowledge of other MS Office products (Word, PowerPoint, etc)
- Fluent English written & spoken
- Logical thinker. Plain speaker – ability to communicate clearly
- Strong influencing skills, assertive where needed
- Highly organized with the ability to prioritize multiple tasks
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Terms & Conditions
This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.
Leasing Operations Specialist
Background
Volkswagen Financial Services AG is the largest automobile financial services provider in Europe. Our central task is to promote sales for the Volkswagen Group and its brands. The products and services of Volkswagen Bank GmbH and Volkswagen Financial Services range from the financing of new and used vehicles of all the Group's brands to dealer financing.
Reporting to the Fleet & Claims Operations Manager, the successful candidate will be responsible for the day to day workflow of the leasing operations team.
Key Responsibilities
- Deliver contract review and activation of Leasing Agreements, ensuring regulatory and compliance requirements are met
- Ensure departmental KPIs, particularly response times, are consistently adhered to
- Maintain accurate and up-to-date administrative records and documentation relevant to the function
- Act as a key point of contact for Customers and Dealers, ensuring queries are handled efficiently, professionally, and with the best outcome for the customer
- Carry out customer contract amendments and updates in a time-efficient manner, adhering to SLAs
- Ensure a high standard of customer service for all customer and business partner interactions
- Assist other teams within Volkswagen Financial Services with a flexible and adaptable approach
- Manage a wide range of administrative duties, including fuel card management, toll tag ordering/assignment, and road tax payment
- Provide bespoke customer reporting and fleet management support
Key Skills, Experience and Requirements
- Degree in Business or Finance required
- Confident and customer-focused
- Able to work independently and as part of a team, with a proactive approach and the ability to respond effectively to fast-changing circumstances while balancing flexibility and control
- Excellent organisational and administrative skills with exceptional attention to detail
- Self-motivated and enthusiastic
- Strong numerical competence
- Strong collaborative ethos and a team player
- High level of time management and organisational skills
- Fluent in English (written and spoken)
Terms & Conditions
A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate. How to Apply Please apply by emailing a CV and a short cover letter
How to Apply:
Please apply by sending your cv to careersdublin@vwfs.com.
Fleet Pricing and Quotation Analyst
Background
Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.
Job Description
We are seeking a detail oriented and commercially minded Pricing & Quoting Specialist to join our Fleet team. This role is responsible for preparing accurate operating lease quotes across all vehicle manufacturers, supporting both Sales and Account Managers.
The ideal candidate will be a self-starter with a strong aptitude for financial calculations, a collaborative mindset, and the ability to work effectively under tight deadlines. While experience across all areas below is not essential, a willingness and capability to quickly learn and develop are key.
key Responsibilities
- Assume full ownership of the end-to-end operational lease quoting process, ensuring accuracy and timeliness throughout all stages.
- Prepare and deliver comprehensive operating lease quotations for the Sales team, demonstrating a thorough understanding of all calculation components involved.
- Provide expert support for both local and international fleet tenders by delivering precise pricing and comprehensive documentation.
- Generate and administer RAC (Rent-A-Car) quotations and contractual agreements efficiently.
- Develop a detailed knowledge of vehicle conversion processes (e.g., converting passenger vehicles to commercial use) and the associated pricing elements.
- Contribute to the enhancement of the quoting process by supporting the development of streamlined and robust procedures for the leasing business.
- Remain up to date with manufacturer pricing, discounts, and delivery costs, ensuring the accurate application of these elements to operating lease quotations.
- Maintain strong partnerships with suppliers to ensure a stable & efficient supply chain for vehicles and equipment, while proactively seeking competitive pricing to maximise business value.
- Provide support with ad-hoc tasks and initiatives as required to meet business needs.
- Maintain all records and documentation relevant to the function, ensuring they are accurate and up to date at all times to support audit and compliance requirements.
- Effectively engage with all relevant stakeholders to ensure that requests are addressed promptly and accurately.
- Maintain up-to-date automotive industry and vehicle manufacturer knowledge to ensure competitive, accurate quotes.
- Demonstrate comprehensive expertise in finance and leasing, including: Residual Values, Interest rates, budgets (service & maintenance), ROE, VAT, VRT, and VRT bands
- Demonstrate precision and accuracy in all calculations to avoid costly errors.
- Work closely with relevant teams throughout the business.
- The ability to manage multiple quote requests simultaneously, often under tight deadlines.
key Skills, Experience and Requirements
- Experience in the automotive or fleet leasing industry preferable with experience using operating lease quoting systems or similar pricing tools.
- Ability to work on own initiative and as part of a team with a proactive approach.
- Ability to react appropriately and effectively to fast changing circumstances and demands without losing focus on the balance between flexibility and control.
- Strong numerical and analytical skills with exceptional attention to detail.
- Ability to work collaboratively with multiple teams.
- The ability to manage multiple requests simultaneously, often under tight deadlines.
- Prioritize high value or urgent deals effectively to support business objectives.
- Highly proficient with Microsoft Excel and general MS Office suite.
- Strong communication skills, both written and verbal.
- Prioritize high value or urgent deals effectively to support business objectives.
- Fluent English (Written and Spoken)
Terms and Conditions
A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply?
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com or apply online at https://www.vwfs.ie/careers.html
Digital Specialist
Background
Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.
Job Description
We are seeking a motivated and innovative Digital Specialist to join our dynamic team. This role is pivotal in supporting the delivery of VWFS’s strategic and commercial objectives. Reporting directly to the Product & Innovation Manager the Digital Specialist will support the Digital Product Owners with new digital transformation projects whilst improving, enhancing and developing existing Digital Journeys, for our Dealers and end customers.
The Digital Specialist will play a key role in gathering and documenting business requirements ensuring robust and efficient processes through effective stakeholder management, ensuring successful integration internally and externally
key Responsibilities
- Support digital transformation projects from initial concept through to successful implementation.
- Support the development and maintenance of the delivery roadmap for new features and enhancements to digital journeys, with a focus on automation and process efficiency.
- Ensure all new digital initiatives deliver an optimal customer experience.
- Diagnose and triage issues, collaborating with relevant teams to implement timely solutions.
- Gathering, analyse and translate business requirements to clear user stories, facilitate workshops and detailed documentation capture in relevant systems such as SharePoint, Confluence, Jira and Visio.
- Develop effective test scripts, process documentation, and implementation guides to support smooth market transitions, maintaining up-to-date records in relevant systems.
- Contribute to the change management process by prioritizing and implementing key technical changes that advance digital development
key Skills, Experience and Requirements
- A third-level qualification in Business, Finance, or IT (or a related discipline) is preferred.
- Minimum of 2 years’ experience in a similar environment; experience in the motor or financial services sector is an advantage.
- Strong analytical skills, with the ability to question and challenge business requirements while delivering effective, efficient solutions.
- Proven ability to manage multiple projects simultaneously and deliver results within defined key performance indicators.
- Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.
- Ability to work independently, meet deadlines, and take initiative.
- Experience with Salesforce is an advantage.
Terms and Conditions
This is a permanent full-time position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.
A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply?
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com or apply online at https://www.vwfs.ie/careers.html
Digital Marketing and CRM Specialist
Background:
Volkswagen Financial Services AG is the largest automobile financial services provider in Europe. Our central task is to promote sales for the Volkswagen Group and its Brands. The products and services of Volkswagen Financial Services Ireland (VWFSI) range from the financing of new and used vehicles of all the Group's brands to dealer wholesale funding to Leasing and Service Plans.
Job Description
This is an opportunity to join a dynamic team responsible for the growth and development of all VWFSI product, volume and profitability lines. VWFSI is the market leader in providing innovative automotive services and products, focusing exclusively on Volkswagen Group Brands (Volkswagen, Audi, SEAT, ŠKODA, Volkswagen Commercial Vehicles and CUPRA).
The Digital Marketing & CRM Specialist will be responsible for developing and maintaining all VWFSI loyalty and renewal programmes ensuring integration within the Volkswagen Group Ireland Brands and Dealer network.
Key Responsibilities
• Review and develop digital touchpoints along the VWFSI customer journey to maximise customer loyalty and customer satisfaction ambitions
• Deliver email/SMS actions via customer segmentation, creative input and detailed conversion analysis
• Evaluate all appropriate Digital Marketing & CRM activities against KPIs to determine success levels and any further actions required
• Ensure that all customer marketing communications are compliant
• Maintain, administer and report lead conversions via the VWFSI Salesforce CRM application
• Act as a key user providing business expertise for future developments within the VWFSI Salesforce CRM application
• Provide support and guidance to other internal and external users of the VWFSI Salesforce CRM application
• Collaborate with the local digital team and HQ Digital Unit in the development and maintenance of digital journeys and customer interactions
• Collaborate with the Brand and Development team, Sales team, and other key internal stakeholders to deliver digital CRM initiatives that meet Brand and Dealer requirements while ensuring a positive customer experience
• Support the commercial relationship with all key Marketing & CRM stakeholders, including Volkswagen Group Ireland Brands, providing input to Brand and Development Management
• Drive and deliver the VWFSI Finance renewals programme, ensuring agreed customer retention targets through personalised customer communication and Dealer engagement
• Provide monthly CRM and renewal performance updates to all key internal stakeholders, including Brand Management and the International CRM Team
Key Skills, Experience and Requirements
• Degree in Business/Marketing (or related discipline) is required
• Knowledge of Salesforce CRM platform is required
• Minimum of four years’ experience in a financial services industry and business processes role preferred
• Significant experience with Microsoft Office (particularly Microsoft Excel and PowerPoint)
• A strong understanding of automotive financial services practices including customer experience processes, contract management and in-life reporting infrastructure
• Database Segmentation and Lead Generation Experience
• Well organised and be able to work to strict deadlines
• Analytical and systematic working style, with a strong attention to detail
• Strong numeracy skills
• Knowledge of customer marketing permissions (GDPR)
• Team player and excellent communication skills are a necessity
• Ability to use own initiative
• Customer focused and achievement orientated
• Fluent written and spoken English
Terms & Conditions:
This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.
How to Apply:
Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.