Careers

Background

Volkswagen Financial Services AG is the largest automobile financial services provider in Europe. Our central task is to promote sales for the Volkswagen Group and its brands. The products and services of Volkswagen Financial Services range from the financing of new and used vehicles of all the Group's brands to dealer financing.

Overview

We are seeking an experienced Product Manager with a strong background in financial services to join our Product team.

The Leasing Product Manager is responsible for the development, management, and optimization of our Leasing Product suite. This role involves collaborating across departments to design service offerings, analysing market trends, ensuring P&L profitability, and enhancing customer satisfaction by creating tailored solutions that align with business goals.

As Product Manager you will be the No. 1 advocate for Leasing customers and the Leasing product in our Product Portfolio. You will be encouraged to make decisions swiftly and you will become the single source of truth for our business on this Product. 

Key responsibilities:

You will be the champion of your product and will be responsible for:

• Product Strategy: Define, develop, and execute the product strategy for  products in line with the company's commercial and growth objectives.
• Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and emerging risks to our commercial success. Develop market leading product propositions, (understanding what sets us apart from the market).
• Product Development: Lead the product development lifecycle from ideation to launch – incl. managing internal and external stakeholders as necessary.
• Cross functional Collaboration:  Be the champion of your product internally and externally – working closely with stakeholders of varying seniority (incl. Ops, Sales, Marketing, Pricing, IT, Change, etc.)
• Performance Monitoring: Track and analyse product performance, identifying opportunities for improvement and ensuring products meet business objectives and customer expectations.
• Compliance: Ensure all products comply with relevant regulations and industry standards.
• Cross Product Innovation: Support cross – product innovation and look for constant cross product streamlining possibilities.
• Day to Day: Develop and maintain product documentation, FAQs, and other resources to help our business and customers better understand and sell our products.
• Product SME for Projects: be the product advocate across all project and change activities ensuring product deliverables meet the needs of our customers and business (escalating appropriately if needed). 

Education, Experience, Skills & Personal Attributes:

Education, Experience:

• Bachelor's degree in a related field.
• A Master's degree or relevant professional qualification is a plus.
• This role is a control function role as defined by the Central Bank Reform Act Regulations 2011 and will be required to comply with the necessary Fitness and Probity obligations. MCC & F&P: The candidate must meet the minimum competency code for the role and pass fitness and property standards.
• Fully qualified Financial Advisor (QFA) or part qualified (APA) with up-to-date CPD hours (Required) or working towards.
• Minimum of 5 years of experience in product management within the financial services sector.

Skills:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and priorities simultaneously
• Proficient in the principles of project and change management
• Knowledge of regulatory requirements and industry best practices, be comfortable advocating for your customer in the regulatory space.
• Experience presenting to senior executives and experienced in managing messages effectively
• Skilled Decision Maker – Confident to make decisions and escalate appropriately 

Personal Attributes:

• Highly motivated – don’t stop until its done & a deliver in spite of challenges mindset
• Results orientated with a high level of initiative
• Detail-oriented, strong time-management skills
• Creative thinker with a customer-centric mindset – can find IT and Non- IT solutions to problems
• Strong leadership - can bring stakeholders on a journey

Apply:

Please apply by sending your cv to  careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

A vacancy has now arisen for an Operations Process Manager within the Operations department of Volkswagen Financial Services Ireland. Reporting to the Head of Operations, the role holder will be responsible for leading process change and optimisation within the Operations Dept under 3 key streams, local strategic projects, change and productivity initiatives and process automation

Key Responsibilities

• Develop the Operations change and process roadmap with the Head of Operations.
• Lead all system and process change and transformation within the Operations department across all products.
• Drive and deliver system and process efficiencies to develop the performance of the department through operational excellence and productivity initiatives.
• Support thorough, robust user acceptance system testing on all required VWFS strategic projects and small change relating to the Operations Department.
• Act as the Operations process expert across all relevant projects to provide in-depth process knowledge.
• Deliver process enhancements with measurable customer and productivity outcomes.
• Deliver post-implementation review, success factor evaluation, and lessons learned.
• Work with key stakeholders (Project, Product, IT, etc.) to ensure all parties are aligned on Operational change topics.
• Ensure all procedure manuals for the team are relevant and kept up to date, updating the documents as new system changes occur.
• Support training and rollout within the Operations Department on new process changes.

Skills and Experience Required 

• Degree in Business or Finance related discipline (required)
• Business Analysis / Change Management / Project Management qualification (required)
• Extensive experience in a change management environment, preferably in Financial Services
• Previous experience working within large-scale change/transformation project structures (desirable)
• Demonstrable experience managing a change programme (desirable)

Personal Requirements 

• Enthusiastic, positive, and analytical thinker
• Highly motivated with the ability to work on own initiative
• Excellent organisational skills
• Change and customer-centric mindset
• Strong influencing skills and able to maintain collaborative relationships
• Ability to communicate effectively across all levels of the organization
• Ability to drive ‘Smart’ solutions
• Ability to resolve complex problems

Terms & Conditions:

This is a 1 year fixed term position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate..

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com  

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

Volkswagen Financial Services is seeking a motivated and detail-oriented Collections Agent  to join our team. We are seeking a confident and experienced Collections Agent who can bring maturity, strategic thinking, and a strong sense of ownership to our team. This role requires someone who can follow a structured collections strategy, apply a clear negotiation hierarchy, and consistently deliver results with professionalism and empathy. The ideal candidate is hands-on, resourceful, and consistently goes the extra mile to ensure outcomes are delivered to a high standard.

Key Responsibilities

Strategic Collections Management

• Proactively manage customer accounts in early arrears across all products via inbound and outbound phone contact.
• Apply a structured collections strategy and follow a defined hierarchy of negotiation steps to ensure consistent and effective outcomes.

Confident Negotiation & Resolution

• Engage customers with professionalism and empathy, confidently handling difficult conversations.
• Use sound judgment to escalate or de-escalate based on customer circumstances and payment potential.

Direct Debit Oversight

• Monitor and process daily direct debit unpaid files, ensuring timely updates and accurate payment records.
• Identify and resolve recurring issues proactively.

Secure Payment Handling

• Process card payments securely and efficiently, maintaining compliance with data protection and financial regulations.

Detailed Case Management

• Maintain comprehensive and accurate case notes to support audit trails, team collaboration, and regulatory compliance.

Regulatory Compliance

• Ensure all activities align with internal policies, industry standards, and regulatory requirements.

Customer Experience

• Represent the company with empathy and professionalism, contributing to a positive customer journey even in challenging circumstances.

Team Support & Administration

• Perform general administrative duties to support the wider collections team.
• Contribute to continuous improvement initiatives.

Key Personal Requirements 

Qualifications

• APA or QFA certification – Mandatory
• Degree in Business or Finance – Preferred

Experience

• Minimum 3 years’ proven experience in collections or a similar customer-facing financial role.

Professional Attributes

• A conscientious and experienced professional who takes full ownership of their portfolio and consistently follows through on commitments to customers.
• Strong communication skills with the ability to remain calm, persuasive, and solution-focused under pressure.
• Proactive and solutions-oriented, with a commitment to resolving challenges effectively.
• Strategic thinker who balances adherence to process with adaptability to individual customer needs.
• High attention to detail and a proactive approach to problem-solving.
• Collaborative team player with a strong customer focus.

Technical Skills

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

Terms & Conditions:

This is a 2 year full time fixed  term contract position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate..

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com 

Closing date for receipt of applications is 22^nd of August 2025.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

Reporting to the National Sales Manager, this is an exciting opportunity to join a dynamic sales team responsible for the delivery of defined sales targets, while managing key dealer relationships.

As an Account Manager, your focus will be on developing the performance of the dealers within your defined region. You will be responsible for managing and nurturing relationships with our dealer partners, ensuring they have the necessary support and skills to sell the full range of motor finance products associated with Volkswagen Financial Services Ireland (VWFSIE).

Key Responsibilities

• Serve as the primary point of contact for our Dealer partners.
• Build and maintain strong relationships with our network of Volkswagen Group Dealer Partners across the assigned region.
• Develop, implement and measure effective territory sales strategies to optimise performance.
• Ensure commercial targets and KPIs are achieved monthly, quarterly and annually, setting action plans and measurable objectives to maximise sales and volume aspirations.
• Ensure your region is managed with a ‘Dealer Partner First’ philosophy and your monthly Dealer contact strategy is well planned, achieved and that each meeting offers a value-led purpose.
• Identify, through your contact strategy, additional sales opportunities (wholesale funding, service plans, extended warranty, GAP insurance etc.) to support wider commercial objectives.
• Identify and maximise opportunities with VWFSIE by gaining a clear understanding of competitor offerings and service levels, enabling us to better meet the needs of our customers and dealer partners.
• Deliver effective meetings that include a clear agenda and documented actions to engage relevant stakeholders to implement what has been agreed.
• Plan, update and maintain accurate records and actions through our CRM, Salesforce.
• Provide coaching to your Dealer Partners through regular finance reviews, along with training and development in collaboration with our Network Training department.
• Monitor the performance of your Dealer partners, ensuring compliance with company policies and industry regulations.
• Identify and manage risk, taking the appropriate steps to mitigate including the escalation of any concerns to the appropriate team regarding Dealer Partner processes and behaviours that may lead to increased risk.
• Work with internal functions such as Complaints, Compliance, Credit, Marketing, as required.
• Maintain a sound understanding of key regulatory obligations applicable to the motor finance industry in Ireland.
• Ongoing focus on continuous improvement and fostering stronger collaboration across departments.

Suitable Experience

• Excellent interpersonal and customer care skills
• A strong credit background would be beneficial to support the completion of credit reviews, as well as to provide well-informed recommendations and appeals
• Strong relationship management skills
• Desirable experience gained within the motor industry
• Desirable experience gained within the financial services industry
• Desirable experience in account management of a geographic territory in a field-based role
• Desirable experience of adding value within a sales process
• Excellent IT skills, specifically using MS suite of products and a CRM system similar to Salesforce
• The applicant for this role must comply with the fitness and probity and minimum competency standards
• APA or CIP qualification is a distinct advantage; however, not a requirement. At minimum, the successful candidate must be prepared to undertake and pass the APA exams upon appointment (or an alternative route of QFA modules: (i) Loans, (ii) Regulation)
• CIP01 and CIP04 Insurance Qualifications from the Insurance Institute of Ireland are also an advantage; however, not a requirement. The successful candidate would need to pass these within a 4-year period and study towards sitting the first

Terms & Conditions:

This is a  FTE position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

The Direct Fleet Account Manager plays a vital role in achieving our commercial objectives, focusing on the retention, growth, and profitability of our fleet business. This role demands a candidate is highly motivated, dedicated to customer retention and expansion, and possesses the ability to build and nurture valuable relationships with key stakeholders within each assigned account.The successful applicant will need to develop an in-depth understanding of our customers' businesses, industries, and challenges, with a primary goal of becoming their trusted fleet advisor.This position is well-suited to individuals who are self-driven to meet challenging yet rewarding monthly business targets. We seek someone with exceptional relationshipbuilding and consultative sales skills, aiming for successful results.

Key Responsibilities

• Maintain and strengthen relationships with existing fleet customers through outstanding customer service, addressing their needs, and ensuring ongoing satisfaction.
• Maximise customer retention through continuous advice and effective contract renewal negotiations.
• Meet or exceed monthly and annual sales & renewal targets, along with other performance metrics.
• Maintain a comprehensive understanding of our products and services to effectively communicate their benefits to our customers.
• Conduct meetings as necessary with your customers, compiling reports as needed and ensuring the satisfaction of existing customers.
• Negotiate and finalise deals with customers, ensuring mutually beneficial terms that align with company policies.
• Maintain accurate records of all sales activities, client interactions, and contracts.
• Stay updated on industry trends and competitors to inform your sales strategy.

Experience and Requirements

• A minimum of 3 years of proven experience in vehicle leasing and/or account management.
• This role is designated as a Control Function under the Central Bank of Ireland’s Fitness and Probity Regime, as defined in the Central Bank Reform Act 2010. The successful candidate must meet the standards of competence, integrity, and financial soundness required by the CBI and will be subject to ongoing due diligence and compliance assessments.
• This is an MCC impacted role, and the minimum competency required is APA Loans and Regulations. APA qualification is a distinct advantage; however, it is not a requirement. At minimum, the successful candidate must be prepared to undertake and pass the APA exams upon appointment and maintain up-to-date CPD.
• Strong knowledge of the Irish fleet market, including key companies, trends, and regulations.
• Results-oriented with a focus on achieving and surpassing targets.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage time effectively.
• Possession of a full, clean driving license.

Terms & Conditions:

This is a 1 year fixed term position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

We are seeking a motivated and innovative Digital Product Owner to join our dynamic team. This role is pivotal in driving the delivery of VWFS’s strategic and commercial objectives. Reporting directly to the Product & Innovation Manager the Digital Product Owner will have responsibility for the ownership of the current end-to-end digital journeys and the creation of new digital journeys for VWFS to improve our dealers and end customer user experience. The Digital Product Owner will play a key role in gathering and documenting technical and business requirements ensuring robust and efficient processes through effective stakeholder management, ensuring successful integration internally and externally.

Key Responsibilities

• Lead Digital Transformation projects from ideation through to implementation.
• Responsible for developing and maintaining the roadmap for new features and optimisation to drive online sales.
• Conduct key in-depth business analysis to identify digital opportunities, including business cases, and present for Senior Management approval.
• Engage and collaborate across departments to ensure all digital journeys and services are seamlessly implemented, balancing business goals and customer needs.
• Support back-office process automation.
• Ensure that new digital initiatives are delivered with the best possible customer experience.
• Provide status updates to ensure deadlines are being met, highlighting risks and issues as they arise.
• Display continuous learning and curiosity for new digital innovations and their application to our digital strategy.
• Demonstrate VWFS values and behaviours in your day-to-day work and address behaviour that supports or conflicts with them.

Key Role and Requirements

• Degree in Business, Strategy, Finance, or a related discipline
• 5+ years’ relevant work experience in digital development/product ownership, with a strong understanding of current and emerging trends
• Customer-focused and passionate about delivering the best possible customer experience
• Proven track record of delivering high-profile, complex projects involving multiple stakeholders
• Knowledge of the financial services industry, ideally with experience in a digital role (e.g. product owner)
• Ability to present and communicate effectively at all levels
• Strong interpersonal and relationship-building skills, with the ability to influence key stakeholders
• Excellent organisational skills, with the ability to work independently, manage competing priorities, and adapt in an agile environment
• Strong experience with Microsoft Office, particularly PowerPoint, Word, and Excel

Terms & Conditions:

This is a permanent full-time position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

We are seeking a motivated and detail-oriented Project Analyst to support a major IT transformation project. This is an excellent opportunity for a early-career professional to gain hands-on experience in a large scale it transformation project within a financial services environment. You will work closely with the Delivery lead and Cross functional teams to ensure successful project delivery.

Key Responsibilities

Project Coordination
Assist the Delivery Leader or Programme Management in planning, executing, and tracking project deliverables, timelines, and milestones.

Stakeholder Communication
Facilitate effective communication between project stakeholders, including IT, functional departments, and external vendors.

Documentation & Reporting
Prepare and maintain project documentation such as meeting minutes, status reports, risk logs, and action trackers.

Issue and Risk Management
Identify, document, and escalate project risks and issues as required, supporting mitigation planning. Be proactive and creative in identifying solutions and align them with major stakeholders. Provide or support the necessary quantitative analysis.

Resource Scheduling
Help coordinate resources and schedules to ensure project tasks are completed on time.

Quality Assurance

Support the delivery lead in ensuring project deliverables meet quality standards and business requirements.

Continuous Improvement
Contribute ideas for process improvements and lessons learned throughout the project lifecycle.

Key Role and Requirements

• Bachelor’s degree in IT/STEM, business, or a related field, or equivalent experience
• 1–2 years’ experience in a project support capacity
• Understanding of project management methodologies
• Strong organizational and time management skills with attention to detail
• Excellent written and verbal communication skills
• Proficient in MS Office Suite (specifically Excel) and project management tools
• Ability to work collaboratively in a team environment and adapt to changing priorities

What the role offers

 Mentorship and guidance from experienced deliver lead• Exposure to large-scale IT transformation initiatives• Opportunity for professional development and career growth• Collaborative and inclusive team culture

Terms & Conditions:

This is a permanent full-time position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

The Residual Value Analyst (RV Analyst) is a key role within Volkswagen Financial Services (VWFS) Ireland. The role sits within the Controlling (FP&A) Department and has the primary function to support the Residual Value Manager in the setting and maintenance of end-of-contract asset values (Residual Values). RV’s are a key input for a customer’s monthly PCP or Leasing payment, as well as an essential element in the strategic and financial objectives of the company.

Key Responsibilities

Subject Matter Expert (SME) Deputisation

·       Become a SME through monitoring and analysing of market, financial and operational performance against targets, identifying areas for improvement and implementing corrective actions as necessary.

·       Deputise as the SME in the assessment of the local new and used car market.

·       Responsible for setting suitable, justifiable and data-based RV proposals for all new model launches, existing portfolio vehicles and future used vehicles in line with local & HQ policy.

·       Support the development of a new AI based RV forecasting application led by the German HQ team.

·       Support in the preparation of Residual Value Reviews - prepare, present, record and implement agreed changes in internal systems having obtained sign off from both HQ & local RV committee.

·       Serve as a key liaison between the RV Asset Management Team and other departments, providing expertise and support to drive business results.

·       Build and progress relationships with third party suppliers of software, vehicle & market pricing data to create a new/used vehicle valuations database.

·       Support & coordinate with the local National Sales Company (NSC) on new model specification & planning to present proposals for local & HQ RV Committees.

·       Support the RV Manager in all RV related topics on an end-to-end basis, including existing and upcoming vehicles and powertrain technologies (Electric Vehicles, Plug in Hybrids, Hydrogen etc).

·       Act as a deputy RV Manager, where delegated and as needed.

Vehicle Data

·       Manage and maintain the vehicle quotation databases in line with central and local risk policies.

·       Support vehicle data and pricing , ensuring regularly updated in line with manufacturer updates.

·       Ensure there is ample make, model, segment vehicle mix available for quoting.

·       Support & maintain the monthly upload of vehicle data to the retail quotation system, Connect Online.

·       Ensure sufficient data checks are in place and that there is clarity on the go / no go upload criteria.

·       Implement a continuous improvement cycle on the data upload process based on user feedback.

·       Support the design, validation & maintenance of RV curves while ensuring relevant curves are made available on the Leasing quotation system (Miles).

·       Monitor and research remarketing data, used vehicle market and SIMI monthly data on new & imported vehicles and note market trends, analysing results to support RV Manager.

·       Support the maintenance of excel based data sets, ensuring strong diligence, with high accuracy.

·       Early identification of risks or trends through continued data analysis & subsequent reporting of same.

·       Support and undertake research of current market trends, engage with third party experts, HQ Experts, review Global & European trends and develop local market knowledge to manage residual values for retail and fleet products.

·       Support validation, accuracy, and control of RV values through various channels.

Provisions

·       Assessment of contract residual values versus current market to determine if risk of loss exists.

·       Monthly preparation of Risk provision calculations, for review  and sign-off.

·       Validating the data sets used for this process including third party data.

·       Support the RV Manager in transition to new provision mechanism using Portfolio Assessment Tool (PAT) application led by German HQ team.

Other Duties

·       This position may require occasional international travel, representing VWFS Ireland at high-profile brand engagements and official events hosted by our global headquarters.

·       Maintain the RV Asset Management Mailbox for ad hoc queries as/when needed.

·       Assist with technical queries and working on tenders with the commercial & new business department.

·       To undertake any reasonable role related duties which may be required from time to time.

·       Ensure day to day compliance with all VWFS policies and best practices.

·       Achieve company goals and individual targets.

Scope & Scale indicators

·       Portfolio of circa 40,000 contacts with €480mio asset risk.

·       Maintain RV Data Quality (Retail & Leasing).

·       Support analysis of data to authorise a go / no go decision on topics as needed.

·       Role sits within a wider team of 12+ people working across FP&A, Procurement & PMO topics.

Personal Skills, Experience & Expected Attributes

Must have:

·       A Third Level Qualification: Automotive Management, Data Management, similar.

·       Very strong attention to detail and display excellent analytical/numerical skills.

·       Advanced excel user with experience in managing large, complicated data sets.

·       Relevant work experience in a reporting, data and/or risk analysis or controlling role ideally in the automotive industry or finance with the ability to interpret data and trends to provide actionable insights.

·       Strong self-starter, with ability to work on own initiative and take responsibility for making decisions.

Ideally have:

·       2 years experience in Automotive Finance and/or Vehicle Leasing Industries, or New & Used Vehicle Sales.

·       Experience in stakeholder management, in particular third-party relationships.

·       Excellent communication skills both written and verbal.

·       Collaborative mindset with the ability to work effectively in cross-functional teams.

·       Experience in preparing reports to board level standard.

·       Good knowledge of other software programmes such as, Business Objects, Power BI, PowerPoint, etc.

Terms & Conditions:

This is a permanent full-time position. The successful candidate will be expected to work a minimum of 2 days a week on site at the Liffey Valley Office. Compliance with all relevant internal policies and procedures and adherence to the Volkswagen Financial Services Code of Conduct is mandatory.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

Reporting to the Senior Data Manager, the Data Analyst will support the Senior Management Team by delivering analytical and reporting needs. The role will involve the day to day analysis and production of a wide range of insightful management information reporting from multiple data sources. The role will also be responsible for providing advice on and implementing day-to-day data analytics improvements designed to enable the Bank to achieve our strategic objectives. Your focus will be to enable the delivery of a portfolio of strategic, compliance and operational analytics. You will help solve business problems by improving data quality, data flows and reports delivered to key stakeholders. You will deliver initiatives which build new data management structures and frameworks. 

Key Responsibilities

• Data Management
  Collaborate with business functions to identify opportunities, resolve issues, and improve data storage, processing, and usage.

• Daily ETL Support
  Monitor job runs, investigate error reports, resolve common issues, and escalate tickets to the 3rd line support team.

• BI & Ad Hoc Reporting Support
  Extract and manipulate data to produce presentable reports and insightful analysis. Write SQL scripts to query databases and deliver requested data.

• Business Liaison
  Act as a point of contact for data requests, data quality issues, and documentation requirements.

• Change Management
  Analyse system changes and their impact on data and reporting. Drive efficiency by removing non-value-adding processes or reports.

• Project Management
  Support the continuity of business-as-usual (BAU) reporting and contribute to project delivery.

• Technical Support for BI Applications
  Provide initial triage and coordinate the resolution of technical issues related to BI tools.

  Experience & Requirements

• Degree in Computer Science or a related discipline, or equivalent experience.
• Minimum 3 years of data analytics experience, ideally in financial services.
• Proven experience in data analysis, data management, and BI tools.
• Strong SQL skills, including querying databases, manipulating data, and blending datasets.
• Familiarity with SAP BI tools.
• Advanced knowledge of database concepts and design.
• Experience with regulatory reporting frameworks.
• Strong problem-solving skills and ability to manage multiple priorities.
• Excellent communication skills to translate technical information for non-technical stakeholders.
• Ability to liaise with internal and external customers to ensure timely delivery of quality data and analysis.
• Confident in promoting ideas and solutions with credibility and sound business rationale.
• Ability to work effectively in cross-functional teams.
• Clear and concise communicator across technical and non-technical audiences.
• Passion for learning and continuous improvement; self-motivated and goal-oriented.
• Highly organised and capable of working within internal risk and control frameworks.

Terms & Conditions:

This is a 1 year FTC Position.

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

This is an exciting opportunity to join a dynamic team responsible for the management and development of the commercial relationship between VWFSI and its 6 Brand partners in Ireland (Volkswagen Passenger Car, Audi, Skoda, SEAT, CUPRA and Volkswagen Commercial Vehicles).

Reporting to the VWFS Brand & Planning Manager, the Brand Management Specialist will provide a key support to the overall Brand Management function as a key point of contact for the VW Group Brands. This role provides an opportunity to contribute to the commercial success of the business through day-to-day operational interactions with its Brand partners, and involvement in the development of longer term strategic programmes. The role requires engaging with numerous internal and external stakeholders across multiple departments within VWFSI and VGI.

Key Responsibilities

• In conjunction with the Brand & Planning Manager, support effective communication and cooperation between VGI, VWFS IE, and VWFS HQ
• Support preparation of performance updates and commercial inputs for monthly meetings with VGI Brand Partners, including follow-up on action items
• Identify commercial and operational opportunities based on market analysis, and develop viable programmes and initiatives benefiting VWFS, VGI Brands, and end customers
• Assist Brand Managers with budget forecast preparation for monthly Brand planning meetings, including campaign cost provision
• Provide pricing examples and inputs required for campaign management and advertising
• Support the wider Business Development and Marketing Department in developing and implementing operational efficiencies, tactical projects and ad-hoc Brand initiatives.

Key Role Requirements

• Degree in Business, Strategy, Economics, Finance, or a related discipline required
• 3+ years’ experience in Financial Services or commercial industry preferable
• Exceptional PowerPoint and presentation skills required, with strong proficiency in Microsoft Word and Excel
• Excellent communication skills with all stakeholders, resulting in strong and positive outcomes
• Strong analytical and numeric ability – capable of producing, analyzing, and presenting data clearly to support commercial decision-making
• Comfortable working in a fast-paced environment while maintaining high quality and attention to detail
• Proven ability to negotiate and influence stakeholder decision-making
• Demonstrated ability to work independently as well as part of a high-performing team
• Strong customer and commercial focus
• Fluent written and spoken English

Terms & Conditions:

This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply:

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Closing date for receipt of applications is 15^th of October 2025 

Background:

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Job Description

The Finance Business Partner’s responsibility is to work alongside different business departments, providing financial information, tools, analysis and insights in order to aid and challenge existing processes and to support informed decision making. The role requires someone who is commercially aware and is comfortable engaging at all levels of seniority. This is a self-starter role, requiring someone who can identify issues without supervisory guidance and is comfortable making independent decisions and recommendations to resolve identified issues. The role provides an opportunity to work closely with Senior Management, internal business stakeholders and working directly as a key contact with our external contract management application provider. This role strongly contributes to the commercial success and development of longer-term strategic objectives of the company.

Key Responsibilities

Financial & Data Analytics

 Knowledge expert & main contact within the Controlling department regarding financial data for all products available in our reporting tools
• Driver of automation in the Controlling department improving process from an accuracy and timing perspective. This is achieved predominantly through enhanced automated reporting maximizing the use of SAP BI and working closely with the data team to buildout the capability of the SAP BI reporting tool.
• Preparation of Ended contract analysis for Finance Lease & Operating Lease portfolios with insights being used by the Head of Controlling & Head of Fleet to determine new business pricing strategies
• To review, assess and compile ad-hoc reports to senior management in relation to any anomalies discovered during product’s early-stage development
• Future utilization of Wholesale MIS reporting capability.
• Preparation and distribution of Bi-annual Early Settlement analysis for Retail portfolio
• Understanding the cost drivers of the business and providing insight to the non-finance members, where appropriate

Month End, Planning & Forecasting
• Preparation of the monthly management accounts including journal bookings to be sent to Accounting
• Critical review of all deviation to Budget & forecast values and elaborate of the cause of the deviations, liaising with other departments to gather all necessary information
• Prepare monthly management board & supervisory board slides
• Input into the completion of the quarterly forecasting process aligning inputs with multiple departments across the business
• Identify & implement process improvements to enhance efficiency & improve accuracy in the forecasting process

Pricing
• Prepare the slides for and present the monthly/Bi monthly Pricing committee meetings
• Prepare and distribute monthly product performance reporting
• Advise senior management of pricing efficiencies and system intricacies involved with proposed implementations
• Creating and implementing enhanced pricing standardisation process flows throughout wider business from end to end
• Review of pricing examples for each brand and model
• Continued development of inter-departmental synergies to ensure optimum processes being utilized across the business
• Continued development and establishment of internal controls to accurately monitor leasing performance and ensure arithmetical accuracy of contract management system
• Delegated authority of Controlling Manager

Projects / Documentation / Other
• Ownership for documenting relevant processes
• Provide FBP & Pricing support into projects as required
• Provide expertise for the implementation of new products to ensure pricing methodologies are adhered to
• Building partnerships and strong relationships with all senior managers and their teams and providing financial support to decision making
• Reporting on the leasing portfolio via MILES software.
• Preparation of ad-hoc reporting when the need arises
• Liaise with internal and external auditors.
• Train, develop and review work of the Controlling intern before it is distributed upwards.

Scope & Scale indicators
• Support Controlling Manager (Line Manager) & business colleagues
• Support Accounting team in month-end close and financial analysis
• Reporting and monitoring of portfolio (85,000+ contracts totaling approx. €1.2 billion)
• Provides key analysis for senior management decisions
• Holder of key system knowledge, meaning has autonomy and is expected to make key decisions around system change
• Month end – First 6 working days of each month.
• Forecasting – First 7 working days of each month x 4 p.a
• Planning round (5 year plan) – March to June annually
• Deadlines set by headquarters
• Head of Controlling and Managing Directors set internal deadlines for adhoc tasks.
• No direct/disciple reporting – but responsibility for training and development of the controlling intern and management of workload with other team members
• Consistently challenge procedures where efficiencies can be improved.

Key Role Requirements

• Third level qualification in Accountant related discipline
• Fully qualified Chartered/Certified Accountant ACA/ACCA
• Ideally, experience in the Automotive Finance Industry & related financial services products (HP, PCP, Operating Lease)
• Highly analytical, ability to make sense of data sets & compile digestible reports for financial and non-financially minded colleagues.
• Solid knowledge of IFRS accounting standards
• Ideally, previous experience with SAP, plus reporting tools and BI tools (SAP BI, Qlikview or similar) will be considered a very strong asset.
• Ideally, experience in using/implementing SAP CO (Controlling) module
• Suiting someone who is proactive, well organized and with an ability to work to strict deadlines and will assume responsibility on topics
• Experience in preparing reports for board level, presenting information if asked
• Advanced MS Excel user, knowledge of other MS Office products (Word, PowerPoint, etc)
• Fluent English written & spoken
• Logical thinker. Plain speaker – ability to communicate clearly
• Strong influencing skills, assertive where needed
• Highly organized with the ability to prioritize multiple tasks

• Terms & Conditions

  This is a full time permanent position. A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

  How to Apply:

  Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com.

Background

Volkswagen Financial Services AG is the largest automobile financial services provider in Europe. Our central task is to promote sales for the Volkswagen Group and its brands. The products and services of Volkswagen Bank GmbH and Volkswagen Financial Services range from the financing of new and used vehicles of all the Group's brands to dealer financing.

Reporting to the Fleet & Claims Operations Manager, the successful candidate will be responsible for the day to day workflow of the leasing operations team.

Key Responsibilities

• Deliver contract review and activation of Leasing Agreements, ensuring regulatory and compliance requirements are met
• Ensure departmental KPIs, particularly response times, are consistently adhered to
• Maintain accurate and up-to-date administrative records and documentation relevant to the function
• Act as a key point of contact for Customers and Dealers, ensuring queries are handled efficiently, professionally, and with the best outcome for the customer
• Carry out customer contract amendments and updates in a time-efficient manner, adhering to SLAs
• Ensure a high standard of customer service for all customer and business partner interactions
• Assist other teams within Volkswagen Financial Services with a flexible and adaptable approach
• Manage a wide range of administrative duties, including fuel card management, toll tag ordering/assignment, and road tax payment
• Provide bespoke customer reporting and fleet management support

Key Skills, Experience and Requirements

• Degree in Business or Finance required
• Confident and customer-focused
• Able to work independently and as part of a team, with a proactive approach and the ability to respond effectively to fast-changing circumstances while balancing flexibility and control
• Excellent organisational and administrative skills with exceptional attention to detail
• Self-motivated and enthusiastic
• Strong numerical competence
• Strong collaborative ethos and a team player
• High level of time management and organisational skills
• Fluent in English (written and spoken)

Terms & Conditions

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate. How to Apply Please apply by emailing a CV and a short cover letter

How to Apply:

Please apply by sending your cv to  careersdublin@vwfs.com.

Background

Volkswagen Financial Services Ireland (VWFSI) has been providing innovative and market leading car finance solutions to people all over Ireland since 2008. With a wide variety of finance, leasing and servicing options, our aim is to support the sales of our Volkswagen Group Brand Partners. With over 120 dealers and over 70,000 customers, Volkswagen Financial Services Ireland has quickly become the largest car finance provider in Ireland.

Key Responsibilities

• Lead the day-to-day workflow activities of the Leasing Operations Team to ensure efficient processing of all customer and business partner requirements
• Monitor and report on performance to ensure Leasing Operations activities are carried out within agreed service levels
• Develop and lead individuals through performance reviews and appraisals
• Manage, motivate, and lead the team, ensuring open communication channels
• Identify training requirements and develop training plans for team members
• Continuously review and improve policy and procedural documentation to maintain high levels of customer/business partner service while ensuring a strong control environment
• Apply required controls through comprehensive knowledge and understanding of relevant regulatory requirements
• Act as an escalation point for customer and business partner issues
• Build and manage effective relationships with internal and external customers and business partners
• Provide and present regular performance updates to the Head of Operations
• Support key IT and project deliveries, including IT deployments as required
• Perform core operational tasks as needed to meet team objectives
• Manage the day-to-day Fleet and Leasing portfolio, including seasonal Operational RAC requirements

key Skills, Experience and Requirements

• Degree in Business or Finance-related discipline preferred
• QFA/APA qualification preferred
• Demonstrable experience leading a Leasing Operations business function in a similar environment, with performance management and review experience
• Excellent organisational and administrative skills
• Effective communication skills and attention to detail
• Strong collaborative ethos and ability to motivate and manage a team
• Capable of managing workflow and providing direction under pressure in a high-volume environment
• Strong interpersonal and relationship management skills
• Deadline-driven with the ability to work on own initiative
• Innovative with proven problem-solving abilities
• Professional presence, capable of representing the business to third partie

Terms and Conditions

A competitive remuneration package commensurate with experience and qualification level will be offered to the successful candidate.

How to Apply?

Please apply by emailing a CV and a short cover letter to careersdublin@vwfs.com or apply online at https://www.vwfs.ie/careers.html