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What is Customer Portal
Customer Portal ensures that your contract and vehicle information is readily available and easily accessible through a secure, personalised and self serve portal available 24/7, 365 days a year.
Let us show you how easy it is!
The Benefits of Customer Portal
How to Log In
VWFS will issue an invitation email and/or SMS to you to register for Customer Portal
You will create an FS ID if you do not already have one. This can be used across multiple digital channels
You will receive a one-time passcode to enter the Customer Portal via SMS
You will then be brought to the My Dashboard tab where you can begin their Customer Portal journey