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Customer Portal

If you're an existing VWFS customer, register today!

Register Now

What is Customer Portal

 

Customer Portal ensures that your contract and vehicle information is readily available and easily accessible through a secure, personalised and self serve portal available 24/7, 365 days a year.    

My Customer Portal

Let us show you how easy it is!

The Benefits of Customer Portal

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Self Service Functionality

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Ensured security using FS ID

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Available 24/7, 365 days a year

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View and manage contract and vehicle details

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View and edit personal and financial details

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View payment dates and balance

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Change of address and contact details

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Request Documentation

How to Log In

VWFS will issue an invitation email and/or SMS to you to register for Customer Portal

You will create an FS ID if you do not already have one. This can be used across multiple digital channels

You will receive a one-time passcode to enter the Customer Portal via SMS

You will then be brought to the My Dashboard tab where you can begin their Customer Portal journey

Begin the Customer Portal journey!

My Customer Portal