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Volkswagen Financial Services Missed Payment
VWFS understand that every now and again unexpected expenses can occur and this may lead to difficulties meeting your monthly vehicle payments.
To help support customers who miss a monthly payment VWFS have now introduced a convenient way to keep your agreement with us up to date.
In the event of a missed payment VWFS may contact you via text and email with a personalised link to our Online Payments Portal.
Here you will be able to conveniently and securely pay your missed payment by debit card or PayPal or request us to debit your bank account at a date of your choosing within the next 30 days.
Security
VWFS take the security of our customers data very seriously. We are also conscious of the prevalence of fraudulent texts and emails. Therefore, we urge our customers to be vigilant and always check to ensure any communications are genuine.
VWFS will only use your card information to process the payment and will not store your card information.
For your security, a two factor authentication process is used to log into the VWFS payments portal.